CANCELLATION POLICY

If you are no longer able to attend your appointment, we are always happy to change it if you provide us with at least 24 hours' notice. This allows us to schedule a patient who may be in urgent need of our care.

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Missed appointments and late cancellations represent a cost to the business and to other patients who could have been seen in the time set aside for you. Failed appointments can sometimes interfere with treatment and create unnecessary scheduling problems for other patients.

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We strive to accommodate the appointment needs of our patients and make every effort to keep on time for appointments scheduled.

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Failure to provide us with at least 24 hours advance notice or failure to attend a scheduled appointment will result in a cancellation or no-show fee. This fee will equate to £15.

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It is understandable that sometimes cancellations cannot be helped due to illness or emergency and we will take all valid circumstances into account.

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Thank you for your cooperation and understanding.